Beware of credit card scam vishing
20 November 2007
Credit card scams are something we all have to be aware of with our credit cards and the latest one to hit people email accounts in the US is called Vishing or voice phishing.
What is Vishing? Well, it's a bit like another email scam called Phishing but instead of being redirected to a website that you punch in your credit card details, you are advised that your credit card has been deactivated for security reasons and you are to call a toll free number to have your card reactivated.
As banks tighten security and more and more customers are aware of credit card fraud, the chances of regular consumers being duped into visiting compromising web sites is falling.
Any time that we need to go to our bank web site to do some online banking, we know that we should type in our bank address and not go via a link...especially one in an email.
This gives consumers a huge advantage when it comes to online safety regarding their credit card but this latest scam has been a winner for fraudsters with many consumers being very confident about following the prompts on a phone line to punch in their credit card details to a machine.
There are even fraudsters who contact victims directly by using Voice over Internet Protocol (VOIP) technology. VOIP enables them to not only hide their location but their programs can display the banks phone number in the caller ID.
As with everything credit card related, your personal details, including bank accounts and credit card numbers should not be given out to anyone either online or over the phone. If it is requested then visit the bank in person.
Now this latest credit card scam is yet to hit Australian shores but is no doubt, not too far away.
If you receive an email that you consider to be a cyber scam then you should contact the ACCC SCAMwatch website.
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